BrainDesk is billed monthly by connected products and seats. A busy support month never creates a surprise invoice.
For solo operators and small portfolios getting every product into one queue.
For multi-product teams that need accountability, escalations, and leadership visibility.
Need more than 12 products or a guided migration? Email support@braindesk.org with subject “Enterprise”.
| Capability | Starter · $49 | Pro · $197 |
|---|---|---|
| Connected products | Up to 3 | Up to 12 |
| Agent seats | 3 | 15 |
| Unified inbox (email + chat) | Included | Included |
| Embeddable chat widget | Included | Included |
| Customer profile panel | Included | Included |
| Transparent AI pipeline | Included | Included |
| Multilingual layer | Included | Included |
| Accountability layer | — | Included |
| Refund escalation workflow | — | Included |
| Daily summaries & alerting | — | Included |
| Slack & Jira integrations | — | Included |
| Product intelligence feed | — | Included |
| Priority support | Standard | Priority |
A product is one connected app — its Gmail mailbox, chat widget, database, and Stripe account. Starter includes 3; Pro includes 12.
Yes. Upgrade or downgrade anytime. Changes take effect on your next billing cycle; your connected products and seats move with you.
No. Pricing is by products and seats only, so ticket volume never changes your bill.
Email support@braindesk.org with subject “Enterprise” for higher product limits, more seats, or a guided onboarding.
